FAQ
Questions you might have about deploying AI
Can't find your question? Email us at contact@quhuan-tech.com , or book a call directly.
Security & Compliance
Data Security & Deployment
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Is our data safe? Will it be used to train models?
No. Your enterprise data is used solely to power knowledge retrieval and context for your own Agent. It is never used to train general-purpose models, and it is never shared across customers. The platform includes data masking, fine-grained access control, and full audit logging.
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Do you support private (on-premises) deployment?
Yes. We can deploy on your private cloud or on-premises servers, keeping models and data entirely within your corporate network. This meets the compliance requirements of financial services, manufacturing, energy, and other regulated industries. We also support public cloud deployments for rapid piloting.
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Can we use domestic Chinese LLMs?
Yes. The platform is model-agnostic and supports leading commercial models as well as open-source and domestic models such as Tongyi, Zhipu, and DeepSeek. You can switch or mix models based on cost, performance, and compliance requirements.
Integration & Deployment
Going Live & Integrating
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How long does it take from kickoff to go-live?
For standard use cases, we typically deliver a working first version within 2–4 weeks: week one for knowledge and system onboarding, week two for Agent build and tuning, then a limited rollout and iteration phase. Complex or highly customized scenarios take proportionally longer.
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Can it integrate with our existing CRM / ERP / ticketing systems?
Yes. Agents connect to your existing business systems through standardized tool and API calls. They can read data and execute actions — such as creating tickets, updating customer records, or writing back results — rather than existing as an information silo.
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How does RAG prevent the Agent from making things up?
Responses are generated from your knowledge base retrieval results and include cited source references. When no supporting evidence exists in the knowledge base, the Agent says so rather than fabricating an answer. Critical scenarios can also be configured with human fallback and review.
Commercial
Pricing & Customization
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How is pricing structured?
We typically charge a project implementation fee plus an ongoing subscription, with specifics depending on deployment mode (private / cloud), number of Agents, and usage volume. Book a conversation with us and we'll put together a proposal tailored to your scenario.
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We don't have an exact use-case match — can you build something custom?
Yes. All of our solutions are built on the same Agent platform. As long as your scenario has a clear process and institutional knowledge to draw on, we can customize a solution on top of existing capabilities rather than starting from scratch.
Still have questions?
Book a 30-minute conversation and we'll give you tailored advice for your specific scenario.